Where should I report a problem with my own order?
I need someone to look into a specific transaction or account error.
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Marketplace community
Community FAQ
Ask how something works on Efazi, share what you’ve learned, or find an answer from someone who has been there.
Ask a questionQuestions
What details make a community question easier to answer?
I want help understanding a screen without sharing my account or payment information.
1 answer
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Should I ask about a service in its comments or here?
I want to know whether a particular seller can deliver an editable version of a file.
1 answer
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Can my integration tell a buyer that a service is ready for payment?
The service detail response includes seller_payment_blocked. How should my client interpret that field?
1 answer
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How can my client retry a reply after a timeout?
The request to send a conversation reply timed out before my client received a response.
1 answer
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Which permissions does an assistant need to read my inbox?
I want an assistant to summarize recent conversations, and I want to control whether it sends replies.
1 answer
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Can I try a catalog search before creating an API key?
I want to find services within a budget and read one listing in detail.
1 answer
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Which files can I upload for my profile and banner?
I have a still profile image and a short video for the banner.
1 answer
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Why did Efazi reject my profile banner colors?
Both colors look right on their own, but I cannot save them together.
1 answer
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How do I turn on two-factor authentication?
I have an authenticator on my phone. How do I connect it to my Efazi account?
1 answer
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What should I verify before confirming a buyer’s transfer?
A buyer has submitted a transaction ID on my direct invoice. What does confirming receipt mean?
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I already sent the transfer. Why is my invoice still awaiting confirmation?
My wallet shows a transaction ID, but I do not see a receipt in Efazi.
1 answer
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